Student Finance Advisor
Job Description
REQUIREMENTS
- High school diploma or equivalent required.
- Bachelor degree or equivalent experience preferred.
- 2-3 years of accounting or finance experience preferred.
- Working knowledge of Title IV Regulations preferred.
- Excellent customer service skills along with written and verbal communication skills required.
- Ability to work in a proactive student finance environment.
- Working knowledge of Title IV Regulations
- Must be computer and internet literate with knowledge, or ability to learn Campus Vue.
- Flexibility to work evenings and weekends as needed.
RESPONSIBILITIES
- Coordinates communications to students and send emails where appropriate.
- Follows up on FAFSA and missing document renewals for continuing students.
- Works on externship and graduation clearance process so students don’t leave school with a balance.
- Checks NSLDS to review student default status, overpayments and total aggregate loan limit.
- Answers inquiries regarding financial aid and student account issues via phone and email.
- Responsible for reducing Average Accounts Receivables for assigned student population, and be proactive about reaching out to them and assisting them finding alternatives for reducing their AR.
- Demonstrates knowledge of, and carefully follows all applicable federal and state compliance requirements and regulations including those prescribed by the Department of Education, accrediting agencies, CIE, and internal UMA policies and procedures.
- Effectively communicates compliance requirements to students and other staff as appropriate and quickly escalates any compliance concerns to the Compliance department.
- Other duties as assigned.
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