Quality Assurance Improvement Advisor

Advisor

Dubai

June 6, 2026

Application ends: September 4, 2026

Job Description

REQUIREMENTS

Strong English language skills, especially good oral and written communication skills.
Auditing Skills. Demonstrated skills in critical thinking, problem-solving, and the analysis, interpretation and evaluation of complex information.
Demonstrated organizational and relationship building skills.
Proficiency in data analysis and presentation.
Computer literacy in Microsoft Office applications.
Drafting, interpreting, and implementing quality assurance standards and procedures for the organization.
Evaluating new and existing regulations to ensure your quality assurance protocols fulfill requirements.
A post graduate degree in a relevant field of study will be an advantage.
5-8+ years’ progressively increasing experience in Continuous Improvement with demonstrated success and Lean/Six Sigma Black Belt certified or equivalent.

RESPONSIBILITIES

Participate in the refinement of methods to ensure continuous quality improvement (CQI) and develop norms and standards for Quality Improvement (QI) systems.
The Quality Assurance Improvement Advisor will keep constant coordination with the Operational and Engineering & Maintenance team members.
Regularly provide coaching & technical support in QI methods.
Collect and manage data on quality improvement processes and outcomes.
Review and improve technical process strategies employed in Operations and Engineering & Maintenance to ensure the procedures and work instructions is adhered to and implemented with measurable success.
Ensure the timely writing and submission of quality and accurate reports quarterly, monthly, and at all other requested times.
Ensure that data collected is accurate, valid and captures process and outcome indicators documented in an updated database.
Conduct planned internal audits.
Plan and implement quarterly Learning Sessions and workshops.
Lead the process of documenting best practices in form of case studies, success stories, abstracts, video clips in addition to the routine updates, quarterly and annual reports.
Work collaboratively with the overall QHSE team and share knowledge and guidance on assurance and compliance matters to enhance quality of QHSE support provided to Dubai Metro and Tram.
Broad understanding of the KM values & 4P’s (Passengers, People, PTA & Planet).
Understanding of KM committed obligation relevant to your section & QHSE.
Awareness of QHSE KPI’s relevant to your section & the role you play in efficiently delivering them.
Broad understanding of the financial penalties aligned to KPI’s (where relevant).
Full understanding of the departmental plan for your QHSE section.
Actively supports and collaborate with others in QHSE, KM & contractors to deliver KM requirements.