Senior Payroll Specialist

Job Description

REQUIREMENTS

Three to five years of progressive payroll experience, including multi-state payroll exposure

Experience working with third-party payroll vendors

Familiarity with payroll tax notices and issue resolution (tax filings are handled by the vendor)

Strong understanding of how HR and payroll systems integrate and how employee lifecycle changes impact pay and compliance

High attention to detail with strong analytical and problem-solving skills

Ability to work independently and manage priorities in a deadline-driven environment

Excellent communication skills and the ability to build trust with clients and internal partners

Experience with HRIS or payroll systems such as Kronos is preferred. Proficiency in Excel and comfort working with data are important.

Ability to work independently and as part of a team in a fast-paced environment

RESPONSIBILITIES

Process and review multi-state payrolls to ensure accuracy, compliance, and timeliness

Serve as a subject matter resource for payroll policies, processes, and system functionality

Coordinate workflow within the payroll team to support efficient service delivery

Respond to payroll support tickets and client inquiries with professionalism and urgency

Prepare and distribute payroll-related reports

Serve as the primary point of contact for payroll tax notices, partnering with our payroll vendor to research, respond to, and resolve items in a timely manner

Review tax notices for accuracy, gather required documentation, and track issues through resolution

Collaborate with clients, internal stakeholders, and the payroll vendor to clarify discrepancies in a multi-state environment

Identify patterns or recurring issues and contribute to process improvements

Provide system training and ongoing support to clients In the absence of the Payroll Manager, assist in coordinating daily payroll activities

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