Scheduling Coordinator

Job Description

REQUIREMENTS

• HS Diploma/Equivalent
• Excellent communication skills, both written and verbal
• Strong organizational and time management abilities
• Proficiency with scheduling software and office applications
• Detail-oriented with a focus on accuracy
• Problem-solving skills and ability to work under pressure
• Experience in customer service or related field
• Experience in team collaboration skills

RESPONSIBILITIES

• Deliver quality customer service on a timely basis to all clients and stakeholders
• Interact with clients to ensure services are accurately scheduled and documented
• Facilitate communication between a diverse customer base including Insurance Carriers, Provider Offices, Attorney Offices, and Injured Workers (Claimants)
• Maintain accurate documentation of all scheduling activities and communications
• Ensure compliance with organizational policies and procedures

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