Salesforce Strategist

Job Description

REQUIREMENTS

• 8+ years in Salesforce or digital consulting, with a blend of functional and strategic experience across Sales, Service, Experience, and Data Cloud.
• Proven success in growing accounts and developing long-term, multi-cloud Salesforce programs.
• Strong track record in delivering strategic consulting artifacts such as roadmaps, capability assessments, and transformation blueprints.
• Salesforce certifications across core clouds (Consultant or Architect level preferred).
• Experience engaging senior stakeholders and leading large cross-functional teams.
• Bachelor’s degree preferred.

RESPONSIBILITIES

1. Strategic Consulting & Roadmap Delivery

• Lead discovery and visioning workshops to assess current-state processes, pain points, and desired future-state experiences.
• Develop actionable Salesforce roadmaps and capability models aligned to the client’s business strategy.
• Create business cases, process blueprints, and prioritization frameworks that connect transformation goals with measurable outcomes.
• Partner with Horizontal’s architects and data specialists to define the technical enablers of strategic recommendations.
• Guide clients through best practices in CRM maturity, customer data strategy, and multi-cloud enablement.

2. Account Growth & Program Expansion

• Serve as the strategic advisor and relationship owner for key enterprise accounts — driving value realization and identifying expansion opportunities.
• Shape and grow existing projects into multi-phase, cross-cloud programs of work through continuous consulting and results-based storytelling.
• Partner with Sales Directors to craft and position solution proposals, statements of work, and renewal strategies.
• Participate in pre-sales pursuits, demonstrating Horizontal’s thought leadership and delivery excellence across Salesforce.
• Proactively identify unmet needs, emerging use cases, and opportunities for new initiatives or platform adoption.

3. Team & Practice Enablement

• Mentor consultants and functional leads in discovery, stakeholder engagement, and solution definition.
• Contribute to practice development by refining frameworks, reusable assets, and delivery methodologies.
• Support internal enablement on Salesforce innovations, industry trends, and cross-cloud use cases.

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