Sales Coordinator

Job Description

REQUIREMENTS

• High school certificate or equivalent qualification required.
• Minimum 2 years’ experience in a Sales Coordination, Vehicle Delivery Coordination, or Automotive Operations role.
• Experience within automotive retail, dealerships, or vehicle distribution environments.
• Proficiency in SAP or similar ERP systems.
• Strong MS Office skills, particularly Excel.
• Understanding of vehicle registration and delivery processes within the UAE is highly desirable.
• Ability to work effectively with people from diverse backgrounds and at different organizational levels.
• Strong multitasking capabilities and attention to detail.

RESPONSIBILITES

• Coordinate daily vehicle deliveries and ensure all vehicles are prepared according to customer specifications.
• Liaise with workshops, drivers, registration teams, insurers, and other stakeholders to facilitate smooth vehicle handovers.
• Ensure all vehicle documentation is accurately processed, including registration, insurance, invoicing, VCCs, gate passes, and sales documentation.
• Monitor vehicle preparation activities including cleaning, servicing, and accessory fitment before delivery.
• Support the sales team by providing accurate stock availability information through physical and system inventory checks.
• Coordinate demo vehicle readiness, ensuring vehicles are cleaned, fuelled, and available for customer test drives.
• Maintain accurate records within company systems and ensure compliance with internal procedures.
• Monitor showroom vehicle displays and ensure they meet BYD and Al-Futtaim standards.
• Contribute to customer satisfaction by ensuring error-free delivery processes and timely coordination across departments.

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