Remote Client Experience Specialist

Job Description

JOB DETAILS

REQUIREMENTS

• Strong communication and listening skills
• Relationship-driven mindset
• Comfortable speaking with clients via phone, email, and video
• Organized and detail-oriented
• Ability to learn new technology quickly
• Experience in customer support, account management, customer success, or inside sales is a plus

RESPONSIBILITIES

• Manage a portfolio of existing client accounts
• Build long-term relationships through proactive communication
• Assist clients with platform navigation and general support questions
• Guide new customers through onboarding and early adoption
• Recommend additional features or solutions when appropriate
• Track activity and client interactions in the CRM system
• Partner with internal teams to ensure a smooth client experience

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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