Relationship Management Associate

Associate

Remote

October 9, 2026

Application ends: January 8, 2027

REQUIREMENTS

Bachelor’s degree in Business Administration or a related field.
1–3 years of experience in customer relationship management.
Strong communication and interpersonal skills with a client-centric mindset.
Good command in Thai and English.
Ability to coordinate effectively across multiple internal teams and manage client requests efficiently.
Interest or knowledge in cryptocurrency, digital assets, or financial markets is an advantage.
Detail-oriented, proactive, and able to work effectively in a fast-paced and dynamic environment.

RESPONSIBILITES

Providing timely and professional support to clients, ensuring a smooth experience from
onboarding to ongoing service.
Maintaining accurate and up-to-date customer records in the CRM system to support planning
and customer-focused initiatives.
Monitoring project progress and preparing documentation and reports to support
decision-making.
Coordinating with cross-functional teams such as Legal, IT, and Finance to resolve
client-related issues and ensure compliance with internal policies and regulations.
Supporting strategic initiatives through market research, preparation of training materials, and
event coordination to strengthen client relationships and engagement.
Deliver client support in a shift-based schedule, ensuring service coverage during the night