Product Manager

Job Description

REQUIREMENTS

• Significant experience (ideally 8+ years) in product management, with a strong emphasis on international money movement, remittance, cross-border payments, or acquiring.
• Built products from 0→1; proven launch and commercialisation experience.
• Deep knowledge of international payments, remittance, wallets, and account-to-account payments.
• Technical competence: able to read technical flows, work with APIs, and partner effectively with Engineering.
• Commercial mindset: able to explain product value, present to customers, and drive adoption.
• Strategic thinker who owns the vision, challenges assumptions, and identifies new opportunities.
• Strong communication skills, structured thinking, and adaptability to fast-changing environments.
• Hands-on, high-autonomy approach; comfortable with ambiguity and lean resources.
• AI-curious, with a willingness to leverage AI tools for rapid product development.
• Not just a Product Owner—must be proactive in product evangelism, customer discovery, and market shaping.
• Experience with SQL, data-driven decision-making, and using analytics tools (e.g., Google Analytics, Tableau) is highly advantageous.
• Excellent written and verbal communication skills in English.

RESPONSIBILITES

Planning & Strategy

• Conduct market research to identify customer needs, market trends, and competitive positioning in international payments and remittance.
• Analyse data to inform product decisions, features, and enhancements.
• Develop and maintain a comprehensive product strategy aligned with company goals.
• Define and manage the product roadmap, including features, milestones, and timelines for an AI-enabled, commercially oriented product.
  

Cross-Functional Collaboration

• Collaborate with client-facing teams, engineering, sales, compliance, legal, fraud, and commercial teams to drive product development.
• Communicate effectively with stakeholders to ensure alignment and support across all phases of the product lifecycle.
  

Execution & Delivery

• Define and prioritise product features based on customer feedback, business objectives, and commercial opportunities.
• Create detailed product requirements, user stories, and technical flows for development teams.
• Oversee the product lifecycle from ideation through to launch, optimisation, and scaling.
• Monitor progress, manage risks, and adapt strategies as needed to ensure successful delivery and market adoption.
  

Product Launch & Optimisation

• Plan and execute the launch of a new International Money Movement product, collaborating with sales and marketing.
• Gather and analyse user and customer feedback to continuously improve product performance, usability, and adoption.
  

Performance & Innovation

• Define and track KPIs and success metrics to evaluate product performance and growth.
• Prepare reports and presentations for stakeholders, articulating product outcomes and progress.
• Stay up to date with industry trends, emerging technologies, and best practices in international payments, remittance, and AI-enabled product development.
• Identify opportunities for innovation and continuous product enhancement.
  

Customer Engagement

• Engage directly with customers and clients to gather insights, address concerns, and understand needs in the international payment and remittance space.
• Present the product in client sales meetings, RFPs, and industry events.
• Collaborate with support teams to ensure customer satisfaction and effective issue resolution.

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