Private Client Manager

Manager

Dubai

February 14, 2026

Application ends: May 15, 2026

Job Description

JOB DETAILS

REQUIREMENTS

Strong knowledge of the Luxury business.
Strong selling skills and results oriented.
A conversationalist, resourceful and customer-focused.
Act as a team player, sharing best practices from their region and contributing to the team visibility and success.
Achieve familiarity with the properties and experiences offered by our portfolio.
Able to understand, explain and carry out hotel procedures and processes.
Familiar with B2B distribution and standard commercial b2b strategies.
Be an ambassador of Belmond at all times.

RESPONSIBILITIES

Manage the sales process and act as a key contact for LVMH VIC clients.
Develop and engage new guests and UHNWI within their micro communities by providing customized advice and introducing them to the discovery of our client’s brand.
Establish and develop relationships with targeted existing guests to enhance clienteling experience and increase cross portfolio sales achievement.
Develop a detailed quarterly sales action plan and annual end consumer management plan aimed at achieving and exceeding revenue generation goals.
Maintain a frequent personal contact with all property-based sales personnel to ensure product knowledge is always up to date and complete alignment of sales strategies.
Establish a close collaboration with all property sales, revenue management and reservations teams and lead all closing efforts from generated transient/direct leads.
Qualify all transient sales leads and conduct necessary follow through to secure new bookings that fit with the parameters of “desirable” business.
Analyse and evaluate direct client productivity (past, current and future) to ensure individual Customer targets are met.
Establish and nurture a partnership relationship with all key contacts, Directors of Clienteling, decision makers, and influencers within all the LVMH maisons in UAE and the GCC region.
Conduct product training to LVMH maisons on a regular basis to ensure our client remains front-of-mind at all times.
Communicate all seasonal promotions for our client’s global portfolio to support all properties achieving their budgeted revenue, especially in shoulder seasons.
Assist Divisional Director of Sales with the organization of trade shows and commercial events focusing on the luxury B2C market.
Plan LVMH educational trips to our client’s key destinations as defined in the quarterly / annual sales action plan, and escort these trips if necessary.
Master usage of all available BI tools provided by Power BI, and implement a regular strategic analysis of markets, properties and account performance.
Acquire a complete understanding of our client’s distribution channels and B2B approach, and work in collaboration with BCOs and PSTs whenever a third party is involved in a B2C booking process.
Maintain a proactive role in social media and support the Corporate Marketing communications plan.
Attend and actively contribute to regular sales meetings organized by the Divisional Director of Sales, or by the London Corporate team, or by the direct manager.