Payor Dispute Coordinator

July 3, 2026
Application ends: October 1, 2026

Job Description

REQUIREMENTS

  • High school diploma or equivalent; some college preferred.
  • Proficiency in Microsoft Office required, specifically Excel and Outlook.
  • Strong organizational, analytical, and problem-solving skills, including escalating unusual circumstances to management.
  • Ability to work independently within a group setting, in a fast-paced, deadline-driven environment.
  • Comfortable adapting to frequent process changes and evolving system needs.
  • Ability to work with confidential information and demonstrate HIPAA Compliance.
  • Strong written and verbal communication skills.
  • Professional attitude and appearance that convey confidence, maturity, and competence.
  • Commitment to honest and ethical business conduct.
  • Will be expected to acquire knowledge and understanding of the following:
    • The Federal Independent Dispute Resolution (IDR) Process
    • Explanation of Benefits (EOBs) and out-of-network payment guidelines
    • Health Plan Provider Portals
    • Athena (GE) Healthcare ETM module
    • Review and identify eligible claims
    • Accurate and compliant claim submission
    • Internal communication and documentation
    • All our client’s compliance regulations

RESPONSIBILITIES

  • Support the preparation and filing of payment disputes through the Federal IDR process.
  • Analyze underpaid claims and prepare supporting documentation for arbitration.
  • Enter and maintain accurate data related to dispute submissions, payer offers, and resolution outcomes.
  • Act as a liaison between vendors and internal stakeholders to gather or share information.
  • Track, process, and follow up on vendor invoices for arbitration-related services.
  • Help ensure disputes are filed in a timely, compliant, and organized manner.
  • Collaborate interdepartmentally to support process improvements and complete special projects.
  • Learn and apply working knowledge of No Surprise Act, revenue cycle, and physician billing procedures.

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