Customer Development Coordinator

Coordinator

Remote

July 2, 2026

Application ends: September 30, 2026

REQUIREMENTS

High School diploma or equivalent work experience (required)
Phone experience (preferred)
Proficient in Microsoft Office programs (Teams) and Salesforce (preferred)
Professional phone etiquette and customer service skills
Highly coachable
Strong oral and written communication skills
Strong follow-through skills
Reliable and trustworthy
Strong ability to learn new Microsoft and Salesforce software systems and procedures
Ability to thrive in a team environment (strong interpersonal skills)

RESPONSIBILITIES

GOAL ACHIEVEMENT:
- Develop and implement plans for the achievement of individual goals and objectives, in close collaboration with the Customer Development Manager
- Ensure internal cross-collaboration and utilization of Company resources to achieve shared objectives
- Meaningfully contribute to supporting and assisting the Customer Development team and goal achievement, in furtherance of Company goals and objectives
CUSTOMER DEVELOPMENT COORDINATOR RESPONSIBILITIES:
- Respond to inbound customer inquiries via phone, email, website submissions, and other communication channels.
- Manage inbound call traffic and route inquiries to appropriate personnel
- Generate and review digital job site review letters
- Perform Customer Development projects and other assignments, as directed
- Execute and apply Company Salesforce processes and procedures, in close collaboration and with assistance as needed from the Customer Development Manager
- Assist with other related Customer Development responsibilities, as assigned
COMPANY CULTURE & CORE VALUES:
- Build strong working relationships and collaborate with other Customer Development team members
- Establish the Specifications Subdivision as a respected and collaborative Company resource
- Support and contribute to the culture and atmosphere of the Customer Development Subdivision, in alignment with our client’s Core Values