Payment Operations Associate,

Job Description

REQUIREMENTS

• Undergraduate degree with 1-2 years of corporate work experience in the payments / banking industry
• Expertise in payments identification and reconciliation
• Experience working with bank and partner reporting is a plus
• Experience with payment processing and investigations is a plus
• Exceptional attention to detail, sense of urgency for deadlines, and strong organizational skills
• Fast learner with the ability to work independently, troubleshoot issues and drive tasks to completion in a fast-paced environment
• Great communication and collaboration skills; a true team player
• Fluent English, written and spoken (additional languages are an advantage)
• A positive, can-do attitude; demonstrated willingness and eagerness to learn
• Passion for problem solving and helping customers
• Excellent analytical and computer skills including proficiency in Excel / Google Sheets
• Experience using applications such as Slack, Zendesk, Jira, and/or Looker is a plus

RESPONSIBILITES

• Identify and match incoming payments to customer bookings.
• Reconcile accounting entries across global accounts and multiple currencies.
• Investigate and resolve unmatched or misapplied payments by working with internal teams and payment partners.
• Troubleshooting bank and partner reporting issues to ensure accurate and timely identification of incoming funds
• Identify recurring payment issues and recommend process improvements to reduce manual work and reconciliation breaks.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

#CrossChannelJobs #JobSearch
#CareerOpportunities #HiringNow
#Employment #JobOpenings
#JobSeekers