Partner Enablement Manager

Job Description

REQUIREMENTS

• 5+ years of experience in partner enablement, sales enablement, channel program management, or partner onboarding — ideally in B2B SaaS, fleet, telematics, or a related vertical.
• Proven ability to design and run structured onboarding/enablement programs from scratch, not just execute an existing playbook.
• Exceptionally polished and organized — comfortable managing multiple onboarding programs and partner cohorts simultaneously, each at a different stage, without losing precision or missing deadlines.
• Strong program management instincts: able to build a repeatable operating cadence (not just one-off training events) and hold cross-functional stakeholders accountable to it.
• Comfortable operating across the full enablement spectrum — technical/platform onboarding, sales training, value-selling methodology, and partner marketing enablement — rather than specializing in just one lane.
• Excellent written and verbal communication skills; able to translate internal product/pricing/messaging changes into clear, partner-ready content.
• Experience building training content, playbooks, or certification programs (LMS experience a plus).
• Comfortable acting as a cross-functional conduit — confident engaging Product, Marketing, Sales, and Support to get partner needs addressed.
• Experience with CRM/partner tracking tools (Salesforce or similar).
• Familiarity with the fleet management, telematics, or FMC/VAR reseller landscape is a strong plus.

RESPONSIBILITES

• Own and run structured onboarding programs for newly signed reseller partners, covering technical/platform onboarding, sales training, value-selling methodology, and partner marketing enablement — able to run multiple onboarding cohorts concurrently without dropping details.
• Build and maintain the partner enablement curriculum: onboarding tracks, certification/training materials, playbooks, battlecards, and value-selling frameworks tailored to each partner type (FMC, telematics, VAR).
• Establish an ongoing enablement cadence beyond onboarding — proactively pushing updates to partner-facing teams whenever there’s a platform release, new feature, pricing/packaging change, or updated marketing messaging, so partners are never selling or supporting an outdated version of our client.
• Act as the internal conduit for partner enablement needs: gather requirements from partners, route them to the right function (Product, Marketing, Sales Enablement, Support), and close the loop once addressed.
• Partner closely with the Partner Account Management team to identify enablement gaps surfaced through partner health, ramp speed, or performance data, and build programs to close them.
• Enhance and maintain partner-facing training content and documentation (onboarding guides, LMS content, recorded trainings, quick-reference materials) in a consistent, on-brand format.
• Track and report on enablement effectiveness — onboarding completion/time-to-ramp, training engagement, certification rates — and use that data to continuously improve programs.
• Coordinate cross-functional stakeholders (Product, Marketing, Support, Legal where relevant) to ensure enablement content stays accurate and is delivered on time around major releases or go-to-market changes.
• Support partner-facing events (kickoffs, QBRs, partner summits) with enablement content and materials.
• Maintain accurate, up-to-date records of partner enablement status (onboarding stage, certifications completed, training gaps) in Salesforce/partner tracking tools.

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