Part-Time Operations Assistant (24 hrs/week)

Job Description

JOB DETAILS

REQUIREMENTS

• 2+ years experience in an administrative, operations, or office coordinator role
• Excellent written and verbal communication skills
• Professional, confident client communication
• Highly organized and detail-oriented
• Comfortable working independently and asking clarifying questions when needed

Nice-to-Haves

• Experience in trades, construction, or home services
• Familiarity with scheduling or service-based workflows
• Experience tracking KPIs or supporting small business reporting
• A sense of humor and a genuine “let’s make it better” mindset

RESPONSIBILITIES

• Manage incoming calls, emails, and messages during business hours
• Complete customer intake forms and follow-up with leads
• Manage and adjust the field calendar (rescheduling, reminders, coordination)
• Conduct post-job follow-ups to ensure client satisfaction
• Track referrals, provide referral information to clients, and maintain internal logs
• Send and edit invoices, track deposits, and file receipts to associated jobs
• Improve internal communication workflows to support better client service
• Assist the Operations Manager with reporting, documentation, and other special projects

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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