Outbound Sales Representative

Job Description

REQUIREMENTS

• High degree of comfort in making outbound calls and engaging with individuals over the phone.
• Experience selling products and services to seniors over the phone
• Experience with objective handling
• Previous experience in healthcare, customer service, or a related field is preferred.
• Excellent communication and interpersonal skills, with a patient-focused approach.
• Ability to explain complex healthcare concepts in a clear and compassionate manner.
• Detail-oriented with strong organizational skills.
• Familiarity with medical terminology and patient care practice
• Comfortable using technology for documentation and communication.
• Ability to work independently and as part of a team.
• Bi-lingual is a plus but not required

RESPONSIBILITES

• Make outbound calls to prospective patients to introduce and explain the benefits of the Medication Adherence Program.
• Engage in meaningful conversations with patients, answering any questions and addressing concerns about the program.
• Guide patients through the enrollment process, ensuring all required information is collected accurately.
• Maintain detailed records of patient interactions and follow-up tasks in our database.
• Work collaboratively with healthcare providers and team members to ensure a smooth patient onboarding experience.
• Stay informed about program updates and industry best practices to effectively communicate with patients.

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