Operations Manager

Job Description

REQUIREMENTS

• Fluent in Arabic and English (written and spoken)
• Strong leadership and team management skills
• Excellent communication and coordination abilities
• Highly organized with strong attention to detail
• Ability to multitask and work under pressure in a fast-paced environment
• Problem-solving mindset with a proactive approach
• Experience in catering, hospitality, or service-based industries preferred
• Ability to manage vendors, subcontractors, and external partners effectively
• Basic understanding of marketing coordination and business operations
• Professional, reliable, and results-driven

RESPONSIBILITIES

• Oversee daily operations of the catering business to ensure efficiency, quality, and timely execution of services.
• Manage and supervise staff, ensuring productivity, proper training, and adherence to company standards.
• Coordinate with subcontractors, suppliers, and external partners to ensure smooth service delivery.
• Act as the main point of contact with marketing agencies, ensuring alignment with company goals and brand direction.
• Monitor and support marketing activities, providing operational input and performance feedback.
• Develop and implement operational processes and improvements to enhance efficiency and service quality.
• Prepare regular reports for management, including performance, operational updates, and key metrics.
• Identify gaps, inefficiencies, and areas for improvement, and propose actionable solutions.
• Ensure compliance with company policies, health & safety standards, and local regulations.
• Support senior management in strategic planning and decision-making through insights and operational data.

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