Operations Associate

Associate

Dubai

October 8, 2026

Application ends: January 7, 2027

Job Description

REQUIREMENTS

1-3 years of analytical or client service experience in financial products.
Solid understanding of FX products, such as Spot, Forwards, Swaps and NDFs.
Knowledge of the trade lifecycle from execution through confirmation, settlement and reconciliation.
Strong attention to detail with high accuracy under time pressure.
Ability to investigate discrepancies, identify root causes and recommend fixes.
Comfort working with large data sets, including Excel (pivot tables, lookups, macros) and ideally Python.
Diligent work ethic; self-motivated and proactive.
Adherence to policies, controls and audit requirements.
Awareness of financial crime controls (sanctions screening, AML).
Clear written and verbal communication with front office, middle office, finance and external counterparties.
Collaborative approach within a team and across departments.

RESPONSIBILITES

Real-Time Monitoring: Proactively and reactively monitor processes, client connections and trade flows.
Control Reporting: Build, modify and maintain daily control reports, and identify key escalation triggers.
Client and Vendor Onboarding: Onboard clients and vendors, including system set-up and coordination of connectivity and session details.
Relationship Management: Maintain external relationships with Prime Brokers, banks, clients and vendors to ensure connectivity and daily issues are resolved when they occur.
Client Data Analytics: Use and build out existing tools to analyse client trends, queries and issue management (e.g. fill rates), using the data to improve client experience and liaise with Sales.
Liquidity Analytics: Use and build out existing tools to drive LP discussions that improve pricing and client execution.
Technology Testing: Carry out UAT and troubleshooting of proprietary technology as trading GUIs and administrative portals are deployed, to deliver an outstanding product.
CRM Management: Work with Sales to enhance the CRM tool so client details and key information are captured, and produce weekly/monthly data reports showing progress and touch points to senior stakeholders.
Onboarding and Volume Tracking: Work with senior stakeholders to track client onboarding and volume progression.
Client and Liquidity Mapping: Maintain and track liquidity routing so the correct streams are provided to clients, and track changes to liquidity to keep pricing robust.