Office Coordinator

Job Description

REQUIREMENTS

• Must be authorized to work in the United States.
• High school diploma or equivalent required.
• Minimum of 1 year of experience in office administration, customer service, call center, data entry, administrative support, or a related role.
• Strong computer, typing, and data entry skills.
• Proficiency with Microsoft Office, Google Workspace, and web-based applications.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Ability to work independently in a fully remote environment.
• Reliable high-speed internet connection and a dedicated home workspace.

Preferred

• Previous remote work experience.
• Experience in a law firm, healthcare, insurance, financial services, or other professional office environment.
• Familiarity with CRM, scheduling, or case management software.
• Experience handling high-volume phone calls.

RESPONSIBILITIES

• Answer inbound and outbound client calls professionally and courteously.
• Respond to client inquiries via phone, email, text message, and online communication channels.
• Perform accurate data entry and maintain electronic client records.
• Schedule consultations, meetings, and appointments for attorneys and staff.
• Coordinate calendars and administrative workflows.
• Maintain organized electronic files, documents, and databases.
• Process incoming correspondence and distribute information to the appropriate departments.
• Assist with client onboarding and document collection.
• Track administrative tasks and ensure timely completion.
• Support attorneys and staff with general office coordination and operational projects.
• Maintain confidentiality of all client and company information.
• Deliver exceptional customer service while meeting productivity and quality standards.

Are you interested in this position?

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