Learning Fund Coordinator
Job Description
REQUIREMENTS
- High school diploma or GED
- Minimum 3 years of related experience
- Must possess a professional and friendly attitude and be able to quickly develop a rapport with customers over the phone.
- Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a high-volume and fast-paced environment; Be highly self-motivated and have the ability to work independently. Strong attention to detail, dependability, and follow through.
- Computer proficiency in Windows, Google Tools, and QuickBooks environments with the ability to manage multiple computer screens.
- Ability to learn and navigate new software quickly.
- Have great communication skills, especially good phone etiquette.
- Excellent listening skills and the ability to ask probing questions, understand concerns, and overcome objections.
- Be able to handle stressful calls and callers.
RESPONSIBILITIES
- Actively participate in the success of our client
- Adhere to laws, policies, procedures and ethical standards of Epic California Academy
- Review and process content and community provider applications
- Ensure all necessary documents are obtained from content and community providers
- Manage the student information system (Epicenter) to process curriculum, supply, asset and extra-curricular activity orders
- Maintain and manage the purchase orders for extra-curricular activity requests
- Perform duties and processes to retrieve assets from students who leave ECA
- Provide customer service to parents, teachers, and content and community providers
- Perform duties and processes to account for inventory of assets
- Coordinate retrieval efforts with our technology partner
- Coordinate/monitor inventory of technology items
- Coordinate/manage the ordering of technology items
- Track/inventory items retrieved from students
- Manage the distribution of excess retrieved items to staff/faculty
- Work with families/teachers/law enforcement on items that have been lost/stolen/destroyed
- Frequent use of Google tools, spreadsheets, and school student information system
- Conduct documentation audits and reconciliations
- Perform other duties as needed
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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