Membership Administration Coordinator

Job Description

JOB DETAILS

REQUIREMENTS

• Strong customer service orientation and high attention to detail.
• Comfortable working across multiple systems and platforms (e.g., Rugby Xplorer, HelpScout).
• Preferred: Experience in sports/non-profit administration or knowledge of our client’s structures.

RESPONSIBILITIES

• Member Services: Respond to inquiries via phone, email, and HelpScout; provide guidance on membership policies and system use.
• Tours & Sanctioning: Process inbound/outbound tours, player clearances, and tournament sanctioning.
• Insurance Admin: Process accident insurance claims for College and Senior Club members.
• General Admin: Maintain accurate records and assist with data validation.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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