Marketing Operations Coordinator

Job Description

REQUIREMENTS

• 1 to 2 years of relevant experience in marketing coordination, growth operations, email marketing, content operations, executive support, preferably in the online digital space.
• Strong written communication and good judgment in customer-facing communication.
• Hands-on experience with at least one CRM or email marketing platform, such as beehiiv, HubSpot, Flodesk, ActiveCampaign, ConvertKit, Kajabi, Mailchimp, or a similar tool.
• Comfort working with Google Workspace, spreadsheets, project-management tools, and digital organization systems.
• Genuine interest in AI tools, workflow efficiency, and learning new software quickly.
• Strong organizational skills and the ability to manage several workstreams without constant reminders.
• A high level of follow-through. You notice what is missing, keep track of details, and close loops.
• Basic familiarity with Meta Business Suite or Meta Ads Manager is helpful, but training will be provided.
• A willingness to work in a fast-moving startup environment where the work can be varied and priorities can change.

RESPONSIBILITIES

• Manage and respond to the company inbox, customer emails, and social DMs using approved messaging, templates, and brand guidelines with love and care.
• Track recurring customer questions, maintain organized records of customer feedback, and flag issues that need founder-level attention.
• Support podcast, media, and partnership outreach, including research, outreach lists, follow-up, tracking, and coordination.
• Support email marketing execution, including scheduling approved emails, maintaining lists, keeping CRM records clean, and using AI to help draft, organize, and prepare approved email content.
• Support basic Meta and Facebook Ads execution, including campaign setup, uploading approved creative and copy. Training will be provided. You will not be responsible for paid-media strategy, budget decisions, or campaign optimization.
• Keep project trackers, outreach lists, campaign calendars, and internal documentation organized and current.
• Use AI tools to support research, drafting, organization, summarization, and workflow efficiency.
• Help catch details before they become problems, including checking links, following up on open items, and making sure nothing important falls through the cracks. Initiative and ability drive projects is key!

Are you interested in this position?

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