Manager, Insurance Programs 

September 3, 2026
Application ends: December 1, 2026

Job Description

REQUIREMENTS

  • Bachelor’s degree or higher required in a relevant field such as Business, or related disciplines required.
  • 4-8 years of experience required
  • Advanced functional skills
  • Intermediate industry knowledge and experience
  • Entry to intermediate managerial skills
  • Complex/advanced functional and operations tasks
  • Manages a team or function
  • High degree of decision-making within own area
  • Focused on policy and strategy implementation for short-term results
  • Internal and external communications
  • High influence over teams and within the function
  • May set goals and objectives for team members for achievement of operational results

RESPONSIBILITES

  • Manage Insurance Programs: Oversee the day-to-day administration, coordination, and implementation of assigned insurance programs and related services available to our client.
  • Serve as an Insurance Program Resource: Serve as a primary resource for internal stakeholders regarding insurance programs, coverage considerations, program requirements, processes, and available resources. Respond to inquiries and facilitate connections with appropriate insurance, broker, or risk management partners when needed.
  • Manage External Partner Relationships: Develop and maintain effective working relationships with insurance carriers, brokers, consultants, vendors, and other external partners. Coordinate activities, address service or program issues, and support effective delivery of insurance-related services for our client.
  • Support Program Strategy and Development: Partner with leadership and external insurance professionals to evaluate existing programs and identify opportunities for new or enhanced insurance solutions.
  • Monitor Insurance and Risk Trends: Stay informed of emerging insurance industry developments, coverage trends, regulatory considerations, claims trends, and organizational risks that may affect our client. Communicate with relevant developments and recommend appropriate actions or resources.
  • Analyze Program Data and Performance: Monitor participation, utilization, claims information, service levels, and other available program data to evaluate effectiveness, identify trends, and support informed decision-making. Prepare reports, summaries, and recommendations for leadership as needed.
  • Support Renewals and Program Reviews: Coordinate and support insurance program renewals, coverage reviews, market evaluations, and other periodic program activities in collaboration with brokers, carriers, consultants, and our client’s leadership.
  • Develop Resources and Communications: Create and maintain insurance-related guidance, tools, educational materials, communications, FAQs, and other resources that help our client understand available programs and strengthen their risk management practices.
  • Provide Education and Technical Assistance: Support webinars, meetings, presentations, trainings, and other educational opportunities related to insurance programs and organizational risk. Translate complex insurance concepts into clear, practical information for our client’s leaders and staff.
  • Ensure Program Documentation and Compliance: Maintain accurate program records, agreements, policies, procedures, and other documentation and support adherence to applicable contractual, regulatory, and organizational requirements.
  • Drive Continuous Improvement: Identify opportunities to improve insurance program processes, communications, and technology.
  • Perform Other Duties as Assigned: Support additional projects, initiatives, and responsibilities related to insurance, child protection, organizational risk, and the work of our client’s team as needed.

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