Key Account Manager

Job Description

REQUIREMENTS

• Minimum 5 years of experience in Beauty, Fragrance, Luxury, or Travel Retail.
• Strong commercial acumen and a proven ability to drive sales performance.
• Experience in account management, forecasting, budgeting, and performance analysis.
• Excellent negotiation, communication, and relationship-building skills.
• Fluent English is mandatory.
• Proficiency in Microsoft Excel and PowerPoint.
• Strong analytical mindset and problem-solving capabilities.

RESPONSIBILITIES

• Drive sustainable business growth and maximize profitability by managing strategic fragrance client relationships in the luxury Travel Retail sector.
• Achieve sales and margin targets while providing accurate sales forecasts and monitoring performance against objectives.
• Create and execute strategic account plans aligned with business objectives.
• Build and lead a Travel Retail ambassador community through regular training, recruitment, and engagement initiatives.
• Manage monthly targets, commission schemes, and incentive programs for the ambassador network.
• Identify growth opportunities through upselling, cross-selling, and new business development.
• Lead commercial negotiations regarding pricing, terms, and conditions.
• Monitor market trends and competitor activities to support commercial decision-making.
• Partner with internal stakeholders to ensure effective execution of marketing initiatives and operational plans.

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