IP Bill Review Specialist
Job Description
REQUIREMENTS
- High School Diploma or equivalent
- 1+ years of experience of administrative support in a professional office environment; experience within a legal firm is preferred
- Experience with billing and/or invoicing is preferred
- Proficiency with MSExcel and MSWord
- Ability to prioritize and organize multiple deadlines
- Ability to use critical thinking and problem solving skills to complete assigned tasks
RESPONSIBILITIES
- Accurately process bills according to firm and client guidelines, proof billing sheets, review and edit bills within firm systems, and ensure all client specific billing notes are followed by mandatory deadlines.
- Utilize various databases to track drafts (missing, returned, processed), identify cancellation types, and update unique billing instructions for clients.
- Receive and properly process/code and forward invoices according to firm and department requirements. Assist with inquiries from legal staff, paralegals, accounting and/or client(s) with regard to invoices.
- Review and respond to team inquiries regarding billing and e-billing issues. Support team as first escalation point for billing issues and provide recommendations to leadership for resolution.
- Maintain good public relations and observe confidentiality of attorney-client relationship.
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