Insurance Verification Coordinator

Job Description

REQUIREMENTS

• High school diploma or equivalent required
• Previous experience in insurance verification, medical billing, healthcare administration, or a related field is strongly preferred.

Required Skills & Abilities

• Strong attention to detail and organizational skills
• Excellent customer service, communication, and interpersonal skills
• Ability to work independently while collaborating effectively with a team
• Proficiency with computer systems and data entry applications
• Knowledge of insurance terminology, benefit verification processes, and medical coding preferred
• Ability to manage multiple priorities while maintaining accuracy and confidentiality

RESPONSIBILITIES

• Verify insurance coverage, benefits, deductibles, co-pays, co-insurance, and benefit limits for customers
• Communicate with insurance providers through online portals, phone calls, and third-party systems to obtain accurate benefit information
• Calculate and communicate estimated out-of-pocket costs to customers
• Document and maintain accurate benefit information within company systems
• Collaborate with internal teams to support timely and accurate processing of benefit verifications
• Resolve benefit verification discrepancies while maintaining HIPAA compliance and confidentiality

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