ICR Information Request Specialist

Job Description

REQUIREMENTS

• Ability to communicate effectively and professionally both verbally and in writing
• Demonstrated skill in providing a high level of customer service to external customers (clients) and internal customers (company departments)
• Demonstrated ability to work independently and follow-through on assignments with minimal direction
• Knowledge of or ability to learn client and Operations processes and how they interact
• Ability to produce accurate work while maintaining attention to detail
• Skilled in organizing and setting priorities according to situational demands
• Ability to work effectively under minimal supervision
• Must have working knowledge of Excel and Word. Ability to gain proficiency in working with varied hospital databases
• Must have a high level of attention to detail and be skilled in organizing and prioritizing work

Education/Licensing/Certifications:

• High school diploma or equivalent required

RESPONSIBILITES

• Updates patient accounts with information received from hospitals and follow-up with Contact Specialist
• Accesses client connections/computer system to obtain information required to update accounts. Monitors requests to ensure they do not age beyond day
• Performs special projects or tasks as assigned
• Assisting IT in resolving access issues

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Apply by clicking on the “Apply Now” button below!

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