HR Generalist

Job Description

REQUIREMENTS

• 5–7 years of progressive HR experience, ideally within a creative, tech, or fast-paced environment
• Experience supporting HR operations
• Strong interpersonal and relationship management skills with a service-oriented mindset
• Working knowledge of employment law and employee relations best practices
• Highly organized with strong attention to detail and follow-through
• Ability to manage multiple priorities while maintaining accuracy and responsiveness
• Strong written and verbal communication skills
• Proactive, adaptable, and comfortable working in a dynamic environment
• 2-3 days per week in our NYC office

RESPONSIBILITIES

• Support the Senior Director of HR in executing core HR initiatives and managing day-to-day operations
• Serve as a first point of contact for managers and employees on HR-related questions, policies, and processes
• Assist in managing employee relations matters, including gathering information, supporting investigations, and helping implement fair and compliant solutions
• Support performance management processes, including goal setting cycles, documentation, performance conversations, and improvement plans
• Provide hands-on support to managers in navigating people challenges, escalating complex matters as needed
• Partner with our Payroll Lead and Central Payroll team on payroll matters, ensuring accurate data submission, timely processing, and resolution of employee inquiries
• Support annual open enrollment, assist employees with benefits-related questions, and help resolve issues in partnership with external vendors as needed
• Maintain and optimize HR systems and employee records, ensuring data accuracy and compliance
• Assist with onboarding and offboarding processes to ensure a seamless employee experience
• Support internal trainings, communications, and broader HR projects such as policy updates and process improvements

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