E-Content Specialist II

Job Description

REQUIREMENTS

• 2+ years of experience working with large datasets, metadata, or electronic resources
• 2+ years of experience coordinating with third‑party vendors and managing high‑volume written and verbal communications
• Demonstrated proficiency in Microsoft Excel, including the ability to use VLOOKUP/XLOOKUP, pivot tables, and advanced functions/formulas, as well as experience working with datasets exceeding 50,000 rows.
• Demonstrated strong analytical and problem-solving skills; technologically savvy
• Ability to manage multiple concurrent tasks and priorities, providing regular status updates and meeting deadlines in a remote work setting
• Fast learner who adapts well to changing priorities
• Proven attention to detail, maintaining high data quality standards (e.g., minimal error rates, consistent formatting, accurate classifications)
• Proficiency with Microsoft Office Suite including Outlook, PowerPoint, Access, OneNote, Word, and SharePoint
• Experience with metadata standards (e.g., KBART, MARC, Dublin Core, ONIX)

RESPONSIBILITIES

• Build and maintain strong relationships with global providers, using effective written and verbal communication to resolve data issues and obtain the metadata required for GKB maintenance.
• Analyze publisher‑supplied metadata to ensure it is complete, high‑quality, and accurate, proactively identifying gaps and taking action to remediate them.
• Create, load, and maintain collections in the GKB, managing associated metadata including descriptions, subject classifications, alternate names, and related attributes to support accurate indexing and discovery.
• Develop and maintain internal documentation that describes how metadata should be transformed and manipulated for loading.
• Research and source required metadata when it is not provided, ensuring it is properly structured and successfully loaded into the GKB.
• Prioritize and manage weekly tasks, reporting progress and concerns in daily team workload meetings.
• Collaborate effectively with team members and cross‑functional partners to meet individual, team, and organizational goals.

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