Director Strategic Account Management

Job Description

REQUIREMENTS

• 10+ years of product or sales knowledge experience with Aftermarket experience
• Proven experience in developing and executing strategy
• Demonstrated leadership ability to influence others across functions and manage ambiguity

Preferred

• Degree in Business, Marketing, or Engineering
• MBA or other Master’s degree

RESPONSIBILITES

• Manage internal and external elements of the customer Management Operating System (MOS) to achieve financial and customer satisfaction goals
• Build, develop, and lead an effective Customer Core Team (CCT) including Area Sales Managers and Customer Support Managers
• Own business commercial relationships, growth targets, and working capital metrics
• Maintain oversight of performance regarding contractual obligations to both Honeywell and the customer
• Provide strategic vision to ensure cross-functional objectives are prioritized to meet AOP targets
• Partner with Customer & Product Support leadership to improve customer satisfaction through quarterly business reviews and action plans

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