Director-Human Resource Operations

Job Description

REQUIREMENTS

• High school diploma or GED; 3 years experience in the human resources, management operations, or related professional area.

OR

• 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 1 year experience in the human resources, management operations, or related professional area.

RESPONSIBILTIES

Managing Legal and Compliance Practices

• Ensures terminated employee files are retained for the required length of time.
• Ensures compliance on all human resource audits.
• Ensures proper documentation of all progressive disciplinary action is kept in employee file.
• Ensures compliance with key policies (e.g., Sexual Harassment, Non-Harassment, Non-Discrimination, No Solicitation).
• Works with the unemployment services provider to respond to unemployment claims.
• Attends unemployment hearings and ensures property is properly represented.
• Ensures employees are treated fairly and equitably.
• Ensures Guarantee of Fair Treatment policy is consistently followed and proper documentation is maintained on all disciplinary issues.
• Ensures employees are treated fairly and equitably and that issues are brought to resolution.
• Administers property policies fairly and consistently.
• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

Managing Human Resources Communication

• Communicates changes to the benefit plans in a timely manner.
• Communicates property rules and regulations via an employee handbook.
• Coaches managers on progressive discipline process.

Managing Staffing and Employee Development Activities

• Participates in the interviewing and hiring of Human Resources employee team members.
• Ensures performance evaluations and merit increase paperwork are maintained in employee files.
• Manages performance appraisal process (e.g., ensures reviews are conducted in a timely manner, increases are processed quickly, and management performance appraisal is completed).

Maintaining Employee Relations

• Establishes and maintains open, collaborative relationships with employees.
• Utilizes an “open door” policy to address employee problems or concerns in a timely manner.
• Ensures effective employee communication channels are established and active in departments.
• Ensures employees establish and maintain open, collaborative relationships with their team members.
• Strives to improve employee retention.
• Monitors work environment for signs of union organization.
• Solicits employee feedback.
• Organizes Spirit to Serve Our Communities events.

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