CRM Associate

Job Description

JOB DETAILS

REQUIREMENTS

• You have 1–3 years of experience in CRM or digital marketing, ideally within an e-commerce focused Lifecycle, Batch and Transactional programs.
• You are a detail-oriented operator who can manage complex schedules without losing sight of the big picture customer experience.
• You are a developing strategist with a curiosity for data and the ability to explain the why behind campaign performance.
• You are proactive and scrappy, comfortable taking initiative to solve problems and improve internal processes.
• You have strong communication skills, allowing you to partner effectively with Engineering, Creative, and Data Science stakeholders.
• You are passionate about personalization and stay informed on trends in fashion and marketing technology.

RESPONSIBILITIES

• Lead and execute CRM campaigns across Email, Push, and SMS, ensuring all communications are launched accurately and on schedule.
• Own the maintenance and optimization of existing Lifecycle and Transactional workflows, identifying areas to improve customer engagement.
• Lead the QA process for your owned channels, maintaining high standards for technical accuracy and brand consistency.
• Analyze performance data to produce weekly and monthly reports, translating metrics into actionable insights for the broader team.
• Collaborate with Creative and Product teams to coordinate the production of assets that align with our content strategy.
• Contribute to strategic ideation for Batch and Lifecycle campaigns, bringing fresh ideas to enhance the customer experience.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

#CrossChannelJobs #JobSearch
#CareerOpportunities #HiringNow
#Employment #JobOpenings
#JobSeekers
#FacebookLinkedIn