Credit and Collections Specialist

Job Description

REQUIREMENTS

• Bachelor’s degree in accounting, finance, business administration, or a related field
• Minimum of 2-3 years of experience in invoicing, accounting, or financial operations
• Experience in media or advertising industries is highly desirable
• Strong analytical and problem-solving skills
• Ability to solve problems and work with and analyze high-volume data
• Demonstrates a supportive, team-oriented approach while maintaining a proactive, ownership mindset
• Intermediate Excel skills preferred including Power Query+, Pivot Tables, Advanced Look Ups, Logical Functions, Formulas, Data Validation and working with large data sets
• Strong communication skills, with the ability to work effectively with internal teams and external stakeholders
• Experience with NetSuite and Salesforce or similar ERP systems preferred
• Ability to meet tight deadlines in a fast-paced, high-volume environment
• Highly organized and detail-oriented, with strong follow-through

RESPONSIBILTIES

Credit Management & Risk Monitoring:

• Support credit intake, credit checks, and ongoing monitoring, including use of third-party tools and risk alerts.
• Support administration of payment plans, including setup, adherence tracking, and follow-up.

Collections Execution & AR Management:

• Execute collections activities, including customer outreach, aging review, and escalation tracking.
• Perform daily cash application, ensuring accurate and timely posting of payments.
• Support credit card billing program at FullThrottle.ai and apply payments accurately

Customer Support & Billing Operations:

• Monitor and support the AR/Billing centralized billing email inbox, troubleshooting and resolving customer inquiries and payment-related issues.
• Provide AR-related customer support (invoices, statements, and supporting documentation)

Reporting & Stakeholder Communication:

• Prepare and distribute weekly and monthly AR / collections reporting.
• Serve as a point of contact for internal stakeholders, ensuring reporting is proactively shared and actionable.

Compliance, Controls & Process Governance:

• Assist with execution of a credit & collections compliance program, including policies, controls, and monitoring.
• Ensure financial controls and processes are followed across all credit, collections, and payment activities.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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