Creative Project Coordinator

Job Description

REQUIREMENTS

• High school diploma or equivalent.
• Minimum 1 year of experience in customer service, project coordination, marketing support, office administration, print services, communications, account coordination, or administrative support.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Ability to manage multiple projects and deadlines simultaneously.
• Ability to work independently in a fully remote work environment.
• Proficiency with Microsoft Office, Google Workspace, and web-based business applications.

Preferred

• Associate’s or Bachelor’s degree in Marketing, Business Administration, Communications, Graphic Communications, or a related field.
• Experience working in a marketing agency, print shop, advertising agency, communications company, or creative services environment.
• Familiarity with CRM software, project management platforms (such as Asana, Monday.com, or Trello), and digital collaboration tools.
• Experience coordinating creative, print, branding, or web development projects.
• Previous remote work experience.

RESPONSIBILITIES

Client Coordination

• Serve as the primary point of contact for clients through phone, email, chat, and virtual meetings.
• Respond to inquiries regarding print services, marketing projects, branding solutions, web services, and project timelines.
• Build positive client relationships by providing professional, responsive, and friendly service.
• Keep clients informed throughout every stage of their projects.

Project Management Support

• Coordinate the workflow of creative, print, and digital projects from initial request through completion.
• Schedule project milestones and monitor deadlines.
• Track project progress and communicate updates with internal teams and clients.
• Ensure project documentation and files remain organized and current.

Administrative Support

• Prepare project estimates, proposals, work orders, and internal documentation.
• Maintain accurate client records and project information within CRM and project management systems.
• Perform data entry, generate reports, and assist with project tracking.
• Support administrative initiatives that improve workflow efficiency.

Customer Experience

• Follow up with clients after project completion to ensure satisfaction.
• Coordinate revisions, feedback, and additional project requests.
• Identify opportunities to improve the customer experience and internal processes.
• Support marketing campaigns, promotional initiatives, and special projects as assigned.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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