Client Partnership Coordinator

Job Description

REQUIREMENTS

• High school diploma or equivalent.
• At least 1 year of experience in customer service, client support, account coordination, office administration, project coordination, business operations, or administrative support.
• Excellent verbal and written communication skills.
• Strong organizational and time-management abilities.
• Ability to prioritize multiple assignments while meeting deadlines.
• Ability to work independently in a fully remote environment.
• Proficiency with Microsoft Office, Google Workspace, CRM systems, and virtual collaboration tools.

Preferred

• Associate’s or Bachelor’s degree in Business Administration, Communications, Marketing, or a related field.
• Experience working in consulting, professional services, financial services, business operations, or account management.
• Familiarity with CRM platforms such as Salesforce, HubSpot, or Microsoft Dynamics.
• Experience coordinating client accounts or supporting project teams.
• Previous remote work experience.

RESPONSIBILITIES

Client Relationship Management

• Serve as the primary point of contact for client inquiries through phone, email, and virtual communication platforms.
• Build strong, professional relationships by delivering responsive and personalized service.
• Provide timely updates regarding projects, services, and ongoing client requests.
• Escalate complex issues to the appropriate internal teams while maintaining clear communication with clients.

Partnership Coordination

• Coordinate onboarding activities for new clients and ensure a smooth transition into company services.
• Schedule meetings, virtual consultations, and follow-up appointments.
• Monitor client requests to ensure timely completion and resolution.
• Maintain regular communication to support long-term client satisfaction and retention.

Administrative Operations

• Maintain accurate client records, contracts, and electronic documentation.
• Perform data entry and update CRM systems with account activities.
• Prepare reports, meeting agendas, correspondence, and project documentation.
• Track client milestones, deadlines, and follow-up activities.

Team Collaboration

• Work closely with internal departments to coordinate project updates and client deliverables.
• Assist with workflow planning and operational improvement initiatives.
• Support special projects and administrative assignments as needed.
• Contribute ideas that improve client service and internal processes.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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