Content Strategist

Job Description

REQUIREMENTS

• Bachelor’s degree or equivalent professional experience.
• 4+ years of experience in content strategy, content design, digital communications, web content management, technical editing, journalism, public affairs, UX writing, or a related field.
• Demonstrated experience managing or supporting complex content initiatives.
• Exceptional writing, editing, proofreading, and verbal communication skills.
• Experience organizing, revising, or migrating large volumes of content.
• Ability to quickly learn unfamiliar topics and communicate them clearly to a variety of audiences.
• Experience collaborating with subject matter experts and stakeholders across different functional areas.
• Strong facilitation, relationship-building, and stakeholder management skills.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Strong attention to detail and commitment to producing high-quality work.
• Ability to work independently while contributing effectively within a distributed team environment.

Preferred

• Experience supporting federal, state, or public-sector digital services programs.
• Experience with website redesign, migration, or content modernization initiatives.
• Familiarity with Drupal or other enterprise content management systems.
• Experience conducting content inventories, audits, or governance activities.
• Knowledge of information architecture principles and content organization best practices.
• Familiarity with Web Content Accessibility Guidelines (WCAG) and plain-language standards.
• Experience conducting content quality assurance reviews.
• Experience working in Agile or multidisciplinary delivery environments.
• Familiarity with content performance metrics and analytics.
• Experience using AI tools to support content analysis, research, drafting, or process improvement.

RESPONSIBILITES

Content Strategy & Planning

• Develop content-focused recommendations that improve usability, accessibility, organization, and clarity.
• Conduct content audits, inventories, and assessments to identify opportunities for improvement.
• Support large-scale content migration and modernization initiatives.
• Analyze existing content structures and recommend improvements to navigation, organization, and user experience.
• Assist in developing content governance standards, editorial guidelines, and sustainable content management practices.
• Contribute to scalable content strategies that support long-term organizational goals.

Content Creation, Editing & Quality Assurance

• Write, edit, rewrite, and optimize content to ensure consistency, accuracy, accessibility, and plain-language readability.
• Transform complex subject matter into clear, user-friendly content for diverse audiences.
• Apply editorial standards and accessibility best practices across all content deliverables.
• Maintain quality and consistency across large volumes of web and digital content.
• Perform content quality assurance reviews prior to publication or migration.
• Identify outdated, redundant, or conflicting content and recommend improvements.

Stakeholder Engagement & Collaboration

• Partner with client stakeholders, subject matter experts, and delivery teams to gather information and align on content decisions.
• Facilitate content review sessions, workshops, and stakeholder discussions.
• Build productive relationships across organizations and navigate competing priorities with professionalism and empathy.
• Guide stakeholders through content reviews, approvals, and decision-making processes.
• Help clients understand and advocate for user-centered content approaches.
• Collaborate effectively with multidisciplinary teams, including researchers, designers, product managers, and delivery leaders.

Continuous Improvement

• Identify opportunities to improve content processes, workflows, and collaboration models.
• Help establish repeatable practices, templates, and guidance for future content initiatives.
• Contribute to a culture of innovation, learning, knowledge sharing, and continuous improvement.
• Leverage modern content and AI-assisted tools responsibly to improve efficiency while maintaining strong human oversight and editorial judgment.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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