Community Management Associate

Job Description

REQUIREMENTS

• 2+ years of experience in community management across social media platforms
• Strong understanding of TikTok, Instagram Reels, and YouTube Shorts dynamics
• Experience using social listening tools
• Excellent written and verbal communication skills
• Ability to develop a unique brand tone of voice
• Sound editorial judgment and cultural awareness
• Experience working with distributed, remote teams

RESPONSIBILITIES

• Develop and document a community management playbook for Wikipedia and the Wikimedia Foundation
• Evolve brand tone of voice to resonate with global audiences
• Identify and act on engagement opportunities to connect with new or underrepresented audiences
• Amplify community stories, milestones, and impact moments
• Stay current with social media platform innovations and emerging trends
• Recommend and test community management and social listening tools
• Track and report on engagement performance, community sentiment, and emerging discussions

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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