Client Success & Operations Coordinator

Job Description

REQUIREMENTS

• Strong communication and customer service skills
• Organized and detail-oriented
• Comfortable using computers, apps, and scheduling systems
• Ability to multitask and prioritize
• Self-motivated and dependable in a remote environment
• Experience with administrative work, scheduling, customer service, or social media is preferred
• Experience with invoicing or bookkeeping is a plus

RESPONSIBILITIES

• Manage scheduling and appointment coordination
• Confirm upcoming appointments with customers
• Follow up with customers after services
• Assist with invoicing and payment tracking
• Reconcile invoices and basic administrative reporting
• Respond to customer inquiries through phone, text, email, and social media
• Help manage and post content on social media platforms
• Coordinate with cleaners and internal team members
• Maintain organized customer records and notes
• Assist with general day-to-day operations support

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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