Client Success Coordinator

Coordinator

Remote

August 19, 2026

Application ends: November 16, 2026

Job Description

REQUIREMENTS

Clear and effective communication
Attention to detail
Customer Service and Support
Project Management and Coordination
Marketing Expertise

Nice to Have:

Basic HTML, Email & Domain Set-up, Design Training, Photoshop Skills, AdWords Certification, Bing Certification, SEM, Social Media, PR, Analytics and SEO knowledge.

Working Experience:

2-5 years preferred but not required.

Education:

Bachelor’s preferred but not required.

RESPONSIBILITES

Regular communication with clients via phone and email.
Provide excellent customer service by conducting regular Account Reviews with your clients
Utilize clear communication and work efficiently in order to maintain client satisfaction
Serve as a liaison between client services, the sales team, clients, developers, designers and production.
Stay up to date with changing procedures, practices and products as we continue to grow.
Keep clients abreast of best marketing practices and communicate them to clients.
Understand the industry and individualized needs of the client.
Work responsibly by meeting critical client and company timelines.
Effective problem management and resolution.
Work well with others in completing open cases for other team member’s clients
Effectively manage a busy workload with multiple projects and many clients.
Pay close attention to detail regarding communications, cases, projects and changing practices.
All other duties and responsibilities as assigned