Client Relations Specialist
Job Description
REQUIREMENTS
- Strong communication and presentation skills
- Relationship-focused and consultative mindset
- Highly organized and detail-oriented
- Comfortable working in a fast-paced, startup-style environment
- Experience in B2B sales, client relations, account management, or business development
- MUST have CRM tool experience; Go High Level experience is a strong plus
- Passion for wellness, beauty, spa, and esthetics industries
- Comfortable with travel and attending networking events
- Self-starter with strong follow-through and problem-solving skills
- Social media savvy, especially on LinkedIn, Instagram, and Facebook groups
- Ability to multitask and manage multiple markets and event timelines
Preferred
- Spa, esthetics, wellness, beauty, or event industry experience
- Community management or membership-based organization experience
- Event coordination or tradeshow experience
- Cold outreach and lead generation experience
- Experience building professional relationships online and in person
RESPONSIBILITIES
- Build and maintain relationships with spas, estheticians, wellness professionals, and industry partners
- Conduct outreach via phone calls, email campaigns, LinkedIn, Instagram, and Facebook groups
- Identify and connect with potential attendees in event regions
- Maintain ongoing communication with leads, attendees, and partners
- Serve as a professional and positive representative of our client
- Research and identify spas, med spas, estheticians, and wellness businesses in target markets
- Update and maintain accurate contact information within CRM systems
- Assist with attendee recruitment and event participation growth
- Follow up with past attendees and inactive contacts
- Help generate partnerships, collaborations, sponsorship leads, and referral opportunities
- Track outreach efforts, lead engagement, and communication activity
- Engage authentically within Facebook groups, LinkedIn, and industry communities
- Support networking conversations and online relationship building
- Assist with social outreach and community engagement strategies
- Identify local networking opportunities and industry trends
- Support regional event promotion and attendee coordination
- Travel to industry events and networking opportunities as needed
- Help create a welcoming attendee experience before, during, and after events
- Assist with on-site relationship management and brand representation
- Maintain and organize CRM databases
- Manage lead tracking, follow-ups, and communication schedules
- Keep attendee and partner records updated and organized
- Utilize CRM systems effectively (Go High Level experience is a plus)
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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