Training and Content Specialist

Job Description

REQUIREMENTS

• 3-5 years’ content and training development experience in data transformation, modern database systems, data infrastructure, analytics or data streaming.
• Hands-on LMS experience: Proven experience having built and published courses, learning paths, quizzes, and certifications (WorkRamp, Docebo, Skilljar, Lessonly, or equivalent) – not just administered an LMS others built.
• Proficient writer and content creator: Proven experience producing decks, scripts, rubrics, and module copy that ships without heavy editing: written in three to five sentences, not three to five paragraphs.
• Comfort with AI-augmented content workflows: Successful experience leveraging tools such as Claude, Cowork, ChatGPT, Gong AI, or equivalent in production. Experienced differentiating between AI output that ships and AI output that needs to be rewritten.
• Organized operator: Proficient in managing content backlog, versioning, project deadlines, and multiple requests.
• Curiosity for technical subject matter: Experience developing content relevant to Data modernization, data streaming, cloud adoption/migrations, or developer tooling. Ability to learn a complex technical product deeply enough to teach it to a seller.

Preferred

• Instructional-design or e-learning knowledge (ATD, Articulate / Storyline, or equivalent).
• Built learning courses- academy content
• Domain background in change data capture, data analytics, app/data modernization to cloud, streaming analytics, or hyperscaler technology.

RESPONSIBILITIES

• Content Production: Build and maintain training content: course modules in WorkRamp, enablement decks, certification rubrics, one-pagers, and scripts – across the three GTM motions: Application & Data Modernization, Event Stream Processing, and Contextual Data Engine for Enterprise AI. Turn Gong calls, PMM source material, and product docs into ship-ready assets.
• Academy Module Build: Produce modules across our client’s Platform and Validata tracks of the 10-module curriculum. Build hands-on labs (Reprise), quizzes, knowledge checks, and digital-badge content for internal, developer, customer, and partner audiences.
• Learning Tech Stack Operations: Run day-to-day administration of the learning stack: WorkRamp (LMS) publishing and learner-path config, Content management, Gong AI call tagging and clip libraries, and knowledge surfacing in Salesforce / Slack. Keep content current, versioned, and findable.
• Enablement Cadence & SKO Support: Produce assets and run logistics for the bi-weekly Sales Scoops, the monthly campaign-support motion, and the quarterly certification waves. Co-build and stage materials for the July 2026 SKO Challenger Boot Camp by motion, persona, and industry.
• Content Atomization: Repurpose long-form content (webinars, podcasts, certification recordings) into bite-sized enablement and demand assets via GoldCast. Maintain the battlecard and persona quick-reference libraries, tailored by industry (Financial Services, Healthcare, Retail, etc.) and persona profiles (CIO, CDO, Enterprise Data Architect, DBA, Data Engineer).

Are you interested in this position?

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