Client Records Specialist

Job Description

REQUIREMENTS

• High school diploma or equivalent required.
• 1–3 years of administrative, records management, hospitality, healthcare, or office support experience.
• Strong attention to detail.
• Excellent organizational skills.
• Professional written and verbal communication.
• Experience with Microsoft Office.
• Ability to manage confidential information.
• Ability to prioritize multiple assignments.

RESPONSIBILITIES

• Maintain and update confidential client records with a high degree of accuracy.
• Review documentation for completeness before processing.
• Organize digital and physical files following company procedures.
• Coordinate guest documentation with internal departments.
• Verify information and resolve discrepancies when needed.
• Support appointment documentation and administrative workflows.
• Assist with document preparation and record organization.
• Respond to internal requests for client information while maintaining confidentiality.
• Maintain accurate filing systems and electronic databases.
• Support special administrative projects as assigned.

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