Chief Engineer

Job Description

REQUIREMENTS

• High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R, electrical, plumbing.
• OR
• 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R, electrical, plumbing.

RESPONSIBILTIES

Managing property operations and engineering budgets

• Supervises engineering processes on property.
• Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical, and life safety systems.
• Maintains and operates equipment at optimum effectiveness, efficiency, and safety.
• Establishes and manages an effective common area maintenance program.
• Verifies compliance with all engineering departmental policies, standards, and procedures.
• Manages department’s controllable expenses to achieve or exceed budgeted goals.
• Selects and orders or purchases new equipment, supplies, and furnishings.
• Inspects and evaluates the physical condition of facilities in order to determine the type of work required.
• Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.
• Supervises the day-to-day operations of engineering.

Maintaining property standards

• Maintains accurate logs and records as required.
• Assists in effectively planning, scheduling, and evaluating preventative maintenance programs.

Providing exceptional customer service

• Handles resident problems and complaints effectively.
• Empowers employees to provide excellent customer service.
• Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.

Managing profitability

• Helps establish priorities for total property maintenance needs.
• Verifies ongoing communication occurs in all areas of responsibility to create awareness of business objectives, awareness of expectations, and recognition of exemplary performance.

Managing and conducting human resources activities

• Celebrates successes and publicly recognizes the contributions of team members.
• Establishes and maintains open, collaborative relationships with employees.
• Verifies employees are treated fairly and equitably.
• Strives to improve service performance.
• Provides feedback to employees based on observation of service behaviors.
• Supervises employees’ ability to execute departmental and property emergency procedures.
• Reviews employee satisfaction results to identify and address employee problems or concerns.
• Solicits employee feedback.
• Helps verify regulatory compliance to facility regulations and safety standards.
• Verifies disciplinary procedures and documentation are completed according to standard and local operating procedures and support the peer review process.
• Verifies property policies are administered fairly and consistently.

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