Agricultural Engineer

Job Description

REQUIREMENTS

• Excellent customer service orientation.
• Strong communication skills.
• Flexibility and ability to work under pressure.
• Proficiency in operating a point-of-sale system.
• Degree in Agricultural Engineering or equivalent.
• At least 2 years of experience in a retail environment.
• Agricultural Engineer Certificate is required.
• Strong communication and good customer service skills.

RESPONSIBILTIES

• Provide a high level of customer service at all times both internally and externally, by being knowledgeable about product categories and assisting customers professionally.
• Assist and advise customers on product selections to enhance their shopping experience and drive sales.
• Operate the point of sales system as required, maintaining high accuracy in transactions and cash handling procedures.
• Actively learn and understand the product range, advising customers on suitable products to meet their needs, thereby increasing revenue through add-on sales.
• Utilize horticultural expertise to maintain the Garden section and educate customers and team members about related products.
• Assist with receiving deliveries and displaying goods per approved procedures to ensure product availability for customers.
• Ensure compliance with instore pricing and ticketing procedures to inform customers correctly and protect the store from pricing errors.
• Apply merchandising principles to maintain a corporate image and ensure the store is well-presented, clean, and tidy.
• Initiate and oversee cleaning programs for assigned departments.
• Assist with other tasks as needed, including stock takes, new store openings, product launches, and seasonal promotions.

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