Chat/Text Crisis Specialist

Job Description

REQUIREMENTS

Education Level

Bachelor’s degree in Behavioral Science, Psychology, Social Work, or related field required; or Certified Peer Recovery Specialist.

Years of Experience

Six months to one year of related crisis experience is preferred.

RESPONSIBILITIES

• Provides telephonic or chat clinical screenings and risk assessments.
• Answers crisis contacts via the chat/text platform to assess for suicide, safety and identify appropriate community resources to best meet individual needs.
• Conducts follow-up calls for individuals who are deemed moderate to high risk for suicide.
• Meets the ethical and clinical standards in compliance with all accreditation.
• Actively participates in ongoing supervision, training and team meetings.
• Assist in administrative tasks as needed

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