Cash App Specialist

Job Description

REQUIREMENTS

• 2+ years of experience in a role of comparable responsibility
• End to end knowledge of how invoices, journal entries, and credits affect company financials
• Ability to multi-task and maintain professionalism in all internal & external communication
• Proficiency in MS Office products – intermediate knowledge of MS Excel
• Experience navigating a large ERP environment
• Ability to work cross functionally and act as a liaison with customers across Culligan
• SAP experience a plus

RESPONSIBILITIES

• Enter, post, and reconcile batch payments on a timely basis
• Research and resolve outstanding customer receivables issues
• Assist with collections efforts driven by AR aging to improve days sales outstanding
• Provide supporting data for quarterly and annual audits
• Process credit card payments timely
• Assist with monitoring of orders on hold queue and determine appropriateness of release
• Properly apply all retail deductions and confirm adequate documentation prior to processing
• Assist with testing of online customer payment portal system interface with ERP
• Track and ensure application of all credits received from tax and customer service department
• Maintain strong relationship between Culligan and network of customers throughout North America
• Balance competing priorities and communicate effectively to Finance leadership
• Complete other ad-hoc tasks when necessary

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