Cards Portfolio Analyst

Analyst

Dubai

June 23, 2026

Application ends: September 21, 2026

REQUIREMENTS

Bachelor’s degree/University degree
Demonstrated comfort with data and Excel
Demonstrated problem-solving and decision-making skills
Ability to work unsupervised and adjust priorities quickly
Ability to manage deadlines or unexpected changes
Commercial acumen & ability to convert insight into real-life profitable solutions
Clear and concise written and verbal communication

RESPONSIBILITIES

Support to execute ongoing portfolio programs / initiatives such as Instalment products (e.g. Loan on Card, Transaction EPP, Statement EPP)
Balance Transfer
Citi PayAll
Insurance cross-sell
Support to execute ongoing portfolio spend programs and other initiatives like credit limit increase, retention, activation, etc.
Support in implementation of new actions to enhance profitability of the above-mentioned programs
Support development of digital capability and adoption for various portfolio programs
Work with portfolio sales & service teams to optimize front-line performance which will include tasks like training, design and implementation of controls
Support enhancements to improve customer experience
Work with the data team to define key metrics / dashboards to support business management
Work with Technology on all required technology aspects of portfolio campaigns / programs, including UAT, test preparation and execution
Support planning and execution of adhoc projects / initiatives as required
Manage / support new products or other existing portfolio programs as required
Ensure compliance with Legal and Regulatory requirements, procedures and controls