Buggy Drivers/Bell Boys

Job Description

REQUIREMENTS

Education

• High School Certificate or equivalent.

Experience

• Minimum 2 years of experience as a Buggy Driver, Bell Boy, Concierge Assistant, Guest Service Agent, or similar hospitality role.
• Hospitality, Hotel, Resort, Theme Park, or Leisure Industry experience is mandatory.
• Experience handling guest luggage and providing guest transportation services.
• UAE hospitality experience preferred.

Skills

• Excellent customer service and communication skills.
• Good knowledge of hospitality etiquette and guest relations.
• Safe driving practices and vehicle handling skills.
• Professional appearance and positive attitude.
• Ability to work flexible shifts, weekends, and public holidays.

Preferred

• Experience in luxury hotels, resorts, parks, or entertainment attractions.
• Experience handling VIP guests.

RESPONSIBILITIES

Guest Transportation

• Safely operate electric buggies to transport guests and visitors throughout the park or property.
• Assist guests in reaching attractions, reception areas, parking zones, accommodation units, and event venues.
• Follow designated buggy routes and safety regulations at all times.
• Ensure buggy cleanliness and readiness before each shift.

Bell Services

• Assist guests with luggage handling, loading, unloading, and storage.
• Escort guests to their destinations while providing information about facilities and services.
• Deliver guest luggage, parcels, amenities, and special requests promptly.
• Coordinate with reception and guest relations teams during arrivals and departures.

Customer Service

• Provide a warm welcome and professional assistance to all guests.
• Respond to enquiries regarding attractions, facilities, events, and services.
• Offer directions and recommendations when required.
• Handle guest requests professionally and courteously.

Vehicle Inspection & Maintenance

• Conduct daily pre-operation inspections of buggies.
• Report any mechanical defects, damage, or maintenance requirements.
• Ensure batteries are charged and operational.
• Maintain vehicle cleanliness and appearance.

Safety & Compliance

• Drive cautiously while adhering to company safety procedures.
• Assist guests with safe boarding and disembarking.
• Follow emergency procedures and incident reporting requirements.
• Ensure compliance with company policies and HSE standards.

Team Coordination

• Coordinate with Front Office, Concierge, Guest Relations, Security, and Operations teams.
• Support special events and VIP guest movements.
• Assist with crowd management during peak periods when required.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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