Billing Representative

July 24, 2026
Application ends: October 22, 2026

Job Description

REQUIREMENTS

  • High School Diploma / GED OR equivalent work experience
  • Must be 18 years of age OR older
  • 1+ years of recent medical billing experience
  • Experience with computers and Windows based programs including Microsoft Word, Outlook and Excel (View, Create, sort, filter)
  • Ability to work full-time, Monday – Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am – 4:30pm PST. It may be necessary, given the business need, to work occasional overtime

Preferred :

  • Working knowledge of EPIC-PB Resolute
  • Knowledge of full revenue cycle

RESPONSIBILITIES

  • Respond to email requests for account updates related to Facets/roster plans and/or other insurance coverage issues from Optum Insights/IT and non-office based Clinical Staff as a priority daily.
  • Resolve coverage/claim issues within assigned work queues in practice management system.
  • Notify management of trends of issues, as necessary.
  • Review and understand insurance explanation of benefits/remittance advices and terminology.
  • Contact the insurance company to check eligibility.
  • Resolve questions and issues, escalate complex issues up to management.
  • Work collaboratively with team members and other teams.
  • Work other projects as assigned by management.

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