Billing Coordinator

January 30, 2026
Application ends: April 30, 2026

Job Description

JOB DETAILS


REQUIREMENTS

  • High school diploma or equivalent required
  • Additional coursework or certification in accounting, administration, or finance is a plus
  • Previous experience in billing, accounts receivable, finance support, or administrative roles
  • Strong attention to detail and accuracy
  • Ability to manage multiple payment schedules simultaneously
  • Clear, professional written and verbal communication skills
  • Comfortable working independently in a remote contractor role
  • Experience with service-based businesses, travel, or payment plans is a plus

RESPONSIBILITIES

  • Create, send, and manage invoices in alignment with trip agreements and payment schedules
  • Monitor deposits, payment plans, and final balances for all booked clients
  • Ensure payments are applied accurately and on time
  • Follow up on failed payments, missed installments, and outstanding balances
  • Review booking agreements and payment terms to ensure billing accuracy
  • Enforce payment deadlines in accordance with company policies
  • Support chargeback prevention by maintaining accurate records and documentation
  • Escalate delinquent accounts or payment concerns as needed
  • Respond promptly and professionally to client billing questions and concerns
  • Provide clear explanations of payment schedules, balances, and policies
  • Coordinate with Operations and Sales to resolve billing-related issues
  • Maintain organized and up-to-date billing records
  • Support reconciliation and internal reporting as needed
  • Ensure billing documentation is complete and audit-ready
  • Work closely with Sales and Operations to ensure seamless client handoff after booking
  • Communicate payment status updates that impact client readiness or trip eligibility

Systems & Tools

  • Invoicing and payment platforms
  • CRM or client management systems
  • Email and internal communication tools
  • Spreadsheets or reporting tools for tracking balances and payments

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