Billing Coordinator
Job Description
JOB DETAILS
REQUIREMENTS
- High school diploma or equivalent required
- Additional coursework or certification in accounting, administration, or finance is a plus
- Previous experience in billing, accounts receivable, finance support, or administrative roles
- Strong attention to detail and accuracy
- Ability to manage multiple payment schedules simultaneously
- Clear, professional written and verbal communication skills
- Comfortable working independently in a remote contractor role
- Experience with service-based businesses, travel, or payment plans is a plus
RESPONSIBILITIES
- Create, send, and manage invoices in alignment with trip agreements and payment schedules
- Monitor deposits, payment plans, and final balances for all booked clients
- Ensure payments are applied accurately and on time
- Follow up on failed payments, missed installments, and outstanding balances
- Review booking agreements and payment terms to ensure billing accuracy
- Enforce payment deadlines in accordance with company policies
- Support chargeback prevention by maintaining accurate records and documentation
- Escalate delinquent accounts or payment concerns as needed
- Respond promptly and professionally to client billing questions and concerns
- Provide clear explanations of payment schedules, balances, and policies
- Coordinate with Operations and Sales to resolve billing-related issues
- Maintain organized and up-to-date billing records
- Support reconciliation and internal reporting as needed
- Ensure billing documentation is complete and audit-ready
- Work closely with Sales and Operations to ensure seamless client handoff after booking
- Communicate payment status updates that impact client readiness or trip eligibility
Systems & Tools
- Invoicing and payment platforms
- CRM or client management systems
- Email and internal communication tools
- Spreadsheets or reporting tools for tracking balances and payments
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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